Refund Policy
Refund Policy
1. Introduction
We are committed to providing high-quality music products and services. If you are not satisfied with your purchase, please review our refund policy below.
2. Eligibility for Refunds
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Refunds are available for digital music purchases (downloads or streaming access) only if there is a technical issue that prevents access to the product.
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Refund requests must be submitted within 14 days of purchase.
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Refunds are not available for change of mind or accidental purchases once the music has been downloaded or streamed.
3. How to Request a Refund
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Contact our customer support team at MusaicalChickens@gmail.com.
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Provide your order number, purchase date, and a description of the issue.
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Our team will review your request and respond within 3 business days.
4. Processing Refunds
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Approved refunds will be processed to your original payment method within 7 business days.
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You will receive a confirmation email once your refund has been issued.
5. Exceptions
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Refunds are not available for gift cards or promotional items.
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If the product was purchased through a third-party platform, please refer to their refund policy.
6. Contact Us
If you have any questions about our refund policy, please contact us at [support email/contact form].