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Refund Policy

Refund Policy

1. Introduction
We are committed to providing high-quality music products and services. If you are not satisfied with your purchase, please review our refund policy below.

2. Eligibility for Refunds

  • Refunds are available for digital music purchases (downloads or streaming access) only if there is a technical issue that prevents access to the product.

  • Refund requests must be submitted within 14 days of purchase.

  • Refunds are not available for change of mind or accidental purchases once the music has been downloaded or streamed.

3. How to Request a Refund

  • Contact our customer support team at MusaicalChickens@gmail.com.

  • Provide your order number, purchase date, and a description of the issue.

  • Our team will review your request and respond within 3 business days.

4. Processing Refunds

  • Approved refunds will be processed to your original payment method within 7 business days.

  • You will receive a confirmation email once your refund has been issued.

5. Exceptions

  • Refunds are not available for gift cards or promotional items.

  • If the product was purchased through a third-party platform, please refer to their refund policy.

6. Contact Us
If you have any questions about our refund policy, please contact us at [support email/contact form].

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